Zoom desktop client for Windows, macOS, or Linux, 5.5.0 or higher.Prerequisites for viewing call history and recordings How to identify call history entries in the desktop client or mobile app.How to view call history and recordings.For example, if you play a new call recording in the desktop client, it will also remove the notification icon on the mobile app. This includes the notification icon (red circle icon). Call history and recordings are synced between the Zoom desktop client and mobile app.By default, you can play, download, or delete your own ad hoc recordings (recordings started using in-call controls). If you don't see your recordings, ask your admin to grant you access.If you don't see your automatic recordings, ask your admin to grant you access. By default, only admins can access your automatic recordings.If your admin granted you access to another phone user's recording, you can only access these call recordings using the Zoom web portal.Use the Zoom web portal to view call history and recordings if you need to filter calls by date or contact.If you enabled contacts integration, you can also create a new contact from a call history entry. If you have Zoom Phone activated on your account, you can use the Zoom client to view your call history, including missed and answered incoming calls and outgoing calls.
